FAQS
FAQS
When will I get my products?
- Our standard shipping times is next day delivery to ensure that your order is fresh and properly disinfected. We do our best to expedite and often you will receive the product much sooner or within the same day, however, we do not guarantee expedited orders.
Is my information and payment method secure?
- Our store is built and payments are processed on the Shopify platform. They have the most state of the art technology built in to keep your information safe. Your security is our #1 priority, so we take it a step further. We have partnered with McAffee Security to give every customer ease of mind with identity theft protection when they purchase on our site. You can shop safely on our site knowing you are protected.
How do I track my order?
- You will receive order confirmation email, and then once your order has been processed, fulfilled and shipped, you will be notified of the status your order.
How much is shipping?
- Shipping fee or delivery charge is computed upon check-out.
Do you accept returns?
- Your satisfaction is our goal! Please see our Refunds & Returns Policy Page for details.
Where are you based & Where do you ship from?
- We are a start-up business and we are primarily operating in Lucena City.
Are your vegetables always fresh?
- Because our items come from different farm suppliers, we guarantee that all vegetables are freshly delivered.